Business Information

Last Updated: Jan 20th, 2022

 

General

Thank you for your interest in Godox Photo Equipment Co.,Ltd. and in the various hardware, firmware, software, websites, applications, and services provided by us and on which a link to this Privacy Policy (this “Policy”) is displayed (each, a “Product” or “Service” and, collectively, the “Godox Products and Services”). 


This Policy describes:

  • The information that we gather from you,

  • How we use and share this information,

  • The rights and choices you have regarding this information,

  • The steps we take to protect this information,

  • The information gathered by third-party services,

  • How we transfer your information,

  • How we may change this Policy, and

  • How you may contact us.


By using Godox Products and Services, you consent to the privacy practices described in this Policy. This Policy is incorporated into and is subject to the Terms of Use for the Godox Products and Services you use.

Information We Collect

 

We may collect information about you directly from you, from third parties, and automatically through your use of the Godox Products and Services. Some information we collect from you are referred to as “personal information” or “personal data” in this Policy. Personal information or personal data is data that can identify you, or data that we can relate to you, such as your name, email address, credit card number, and shipping address. 


  • Account information. When you create a Godox account, you may provide us with personal information that includes your user ID, email address or phone number, password or other information for account verification. You might choose to provide us with additional information — like gender, birthday, professional information and other similar information.


  • Contact information. When you place an order with Godox, or contact us for customer service, you may provide us with your contact information including your name, alias, email address, shipping address, and phone number(s).


  • Photos and Videos. Godox does not automatically collect your photo or video without your consent and affirmative actions. When you choose to upload your photos, videos or other content using Godox Products and Services, including text content relating thereto, we may collect and store such content, including EXIF data relating to the photo or video. If such content contains information about others, you should obtain any required or appropriate consent from such persons and inform them about this Policy prior to uploading such content to Godox.

 

  • Communications. When you contact us, we may collect information about your communications with us, including your contact information, and the time, topic, and content of your communications.

 

  • Location information. If your location is collected through Wi-Fi or Bluetooth sensors of your mobile device or other non-Godox Products, please be aware that such sensors, and the associated data services, may be provided by a third party, which may access such information for the purpose of providing such data services to Godox.

 

  • Technical Information. When you visit our webpage or use our mobile applications, you may provide us with technical information about the device running the browser or the application. Such information includes your IP address or device address, web browser and/or device type, the web pages or sites that you visit just before or just after you use a Product or Service, hardware version, and operating system. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message.

 

  • When you apply for a position at Godox, you may provide us with your educational information, such as your academic degree and graduated school, and employment-related information, such as your former employers and working achievements. We may also collect such information from third party recruiters or websites.

 

  • Cookies. We use cookies and other similar technologies (e.g. pixels etc.) on GODOX websites and online services. Cookies are used to collect information, including personal data, from you. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality. To learn more about cookies please see our Cookies Policy.


How We Use the Information We Collect

We use information we collect through Godox Products and Services in a variety of ways in providing the Godox Products and Services and operating our business. The use of information that we collect includes the following:

  • To operate and provide features of the Godox Products and Services, to verify and manage Godox user accounts, to provide services and information that you request, and to process and deliver entries and rewards in connection with promotions that may be offered from time to time by Godox. We will process your personal data in accordance with this Policy and any of your preferences, which are expressed via Godox Products and Services.

 

  • To maintain and enhance Godox Products and Services, to personalize the content you receive and provide you with tailored content that will be of interest to you.


  • To understand and analyze the usage trends and preferences, to improve the Godox Products and Services, and to develop new products, services, features, and functionality.

 

  • To contact you for administrative and informational purposes, including for customer service. We may send direct marketing such as communications, including updates on events, relating to products and services offered by us and by third parties we work with. If you are an individual or consumer we will only send you direct marketing with your consent or as permitted by applicable law. You may send unsubscribe requests or withdraw your consent at any time.

 

  • To detect, prevent, and respond to fraud, abuse, security risks, and technical issues that could harm our users, us, or the public.

 

  • For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.

 

  • We will aggregate personal data we collect, such as the number and frequency of your visits to our sites and apps, to produce metrics and statistical information. We use aggregate data to help us understand how the site is being used and to improve its usability. We also use it to enhance the quality and availability of products and services we offer.

 

  • To comply with applicable laws, such as opening online accounts.


If you are located in the European Economic Area, we will only use your information when we have a valid legal ground, including when:

  • You have consented to the use of your information, for example to send you marketing communications.

  • We need to use your information to enter into or perform a contract with you, for example to deliver Godox products, to provide map services, or provide you with the customer support and other after-sales services.

  • We need to use your information to comply with a legal obligation, for example to comply with a court order, subpoena, or warrant.

  • We or a third party have a legitimate interest in using your information. In particular, we have a legitimate interest in using your information to understand and improve our Godox Products and Services, and to monitor for and prevent fraud. We only rely on our own or a third party’s legitimate interests to process your information when these interests are not overridden by your rights and interests.


When We Disclose Information

We will not disclose your information that we collect through Godox Products and Services to third parties except as described in this Policy or as we disclose to you at the time the information is collected. We may disclose information to third parties in the following circumstances: 

  • Any information that you voluntarily choose to make publicly available by uploading it to a publicly accessible site or venue using Godox Products and Services, or that you otherwise elect to make public, will be available to anyone who has access to that content, including other users.

  • We work with third party service providers to provide payment facilitation, parcel transportation, application development, traffic monitoring or analysis, electronic messaging, and other services for us. We require these service providers to use or disclose the information they process on our behalf, only as necessary to perform services on our behalf or comply with legal requirements.



Third-Party Services

 

Godox Products and Services may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services, or any information otherwise collected by such third-party sites or services is collected directly by the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through Godox Products and Services.


We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through Godox Products and Services. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Use” before engaging in any business or uploading any information.

Retention of Your Information

We retain your information to provide service to you, or as required by applicable laws or regulations. We aim to retain your information only for the period necessary to fulfil our obligations under this Policy, unless otherwise required or permitted by law. We will carefully assess the need to collect data, the type of data collected, relevant legal framework, and the statute of limitations when determining the retention period.

Changes and Updates to this Policy

We may update this Policy from time to time. If we modify this Policy, we will make it available on or through the GODOX Products and Services and indicate the date of the latest revision. We will make reasonable efforts to notify you of the change.

Our Contact Information

Please contact us with any questions or comments about this Policy or our data practices by email at marketing@godox.com. You may contact us to have your information blocked, deleted or erased, or to opt out from profiling where your prior usage of Godox Products and Services is processed to provide you with customized or personalized products, services or advertisements, or to obtain copies of certain of your information in a portable format. If you think that any of your rights have been infringed by us, you may also lodge a complaint with us or with a data protection regulator, including in your country of residence, place of work or where an incident took place.

Cookie Policy


What are Cookies?

When you use Godox websites or online services, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept certain types of cookies, you may not be able to utilize the features of Godox Products and Services to their fullest potential. We may use third party cookies as well. For instance, we use Google Analytics to collect and process certain analytics data (Please refer to www.google.com/policies/privacy/partners for additional privacy options, if any). Godox does not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use Godox Products and Services. 


We may also automatically record certain information from your device by using various types of technology, including “clear gifs” or “web beacons” (together with cookies, “cookies and similar technologies”). This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use a Product or Service, the pages or other content you view or otherwise interact with on a Product or Service, and the dates and times that you visit, access, or use Godox Products and Services. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message.


Cookies Use when You Use Mobile Devices

Some mobile devices share the same features with computers, such as the support of full-featured browsers. When you are using this type of devices such as smartphones, we use cookies in a similar way to when you are using computers. Other devices may use different technologies, such as local storage, Software Development Kits (SDKs), or Advanced Programming Interfaces (APIs) to facilitate aforementioned processes effectuated by cookies. 

We may obtain or receive information about your device, our apps, or other apps. We may also use these technologies to store information on your device. For example, we may receive information about the make and model of your mobile device when you are asking others for help through our app.


Read of Particular Cookies

Browsers will send cookies for a particular domain (such as Godox.com) to the website each time a device with those cookies accesses content from that domain. This means if your device stores cookies for Godox.com, it will send those cookies to Godox when it accesses a webpage at Godox.com.


Business Information

This website is operated by Godox Photo Equipment Co.,Ltd.

Contact Email: marketing@godox.com


Do Not Track

Godox does not currently take steps to respond to browsers’ “Do Not Track” signals as no uniform standard to respond to such signals has been developed at this time.


Our Contact Information

The Site is offered by SZ Godox Technology Co., Ltd. and its affiliated companies, located at 14th Floor, West Wing, Skyworth Semiconductor Design Building, No.18 Gaoxin South 4th Ave, Nanshan District, Shenzhen, China, 518057.

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